%20(1202%20%C3%97%20600%20px)%20(1102%20%C3%97%20600%20px).png)
About Us
.png)
Because we built and scaled a hot tub retail business ourselves, we understand the realities store owners face every day. Growing our store to $5 million and exiting at the multiple we wanted required more than good marketing—it required disciplined processes, relentless follow-up, and constant refinement. The mistakes and setbacks along the way became the foundation for the strategies we now bring to every store we work with.
SpaSurge didn’t start as a marketing agency—it started by solving real problems inside hot tub stores.
We saw great retailers spending money on ads, generating leads, and still losing sales because calls weren’t answered fast enough, follow-up was inconsistent, and sales teams didn’t have a clear system to guide buyers toward a decision. Instead of offering generic marketing, we went deep into the spa retail buying journey and built systems around what actually moves a hot tub buyer from “just looking” to “ready to buy.”
As our results grew, so did demand.
Today, SpaSurge works with over 70 hot tub retailers across the globe, managing millions in annual ad spend and supporting every step of the sales process—from lead generation and inbound calls to appointment setting, CRM, AI follow-up, and on-demand sales training through SpaSurge Academy. We don’t try to serve every industry, and we don’t sell theory. Everything we build is tested in real stores, refined with real data, and designed to create more showroom visits, better conversations, and more hot tubs sold.
Experience the SpaSurge Difference